Terms & Conditions
Last updated: Feb 24, 2026. These terms govern your use of SMF Holidays services.
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Introduction
By accessing and using SMF Holidays website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms and Conditions, please do not use our services.
These terms govern your use of our website, booking services, and all related travel packages. Please read them carefully before making any bookings.
User Responsibilities
As a user of SMF Holidays services, you are responsible for ensuring that all information provided is accurate and complete.
You must be at least 18 years of age to make a booking.
You agree not to use the services for any unlawful or prohibited activities.
You accept financial responsibility for all transactions made under your name or account.
Booking & Payments
All bookings are subject to availability and confirmation. A booking is confirmed once we receive full payment or a deposit as specified in the package details.
Deposit Requirement
A non-refundable deposit of 20% is required at the time of booking. The remaining balance must be paid at least 30 days before departure
- Payment must be made according to the schedule provided at the time of booking.
- All prices are in USD unless otherwise stated.
- Prices are subject to change without notice until booking is confirmed.
- Additional charges may apply for special requests or modifications.
Cancellations & Refunds
Cancellation policies vary by package and are detailed in your booking confirmation. Please refer to our Cancellation & Refund Policy page for detailed information.
| Days Before Departure | Cancellation Fee |
|---|---|
| 60 days or more | Loss of Deposit (20%) |
| 59-30 days | 50% of total booking cost |
| 29-15 days | 75% of total booking cost |
| 14 days or less | 100% of total booking cost |
Travel Documents
It is the responsibility of the traveler to ensure they have valid passports, visas, and all necessary travel documents. SMF Holidays is not responsible for any issues arising from invalid or missing travel documents. We recommend checking visa requirements at least 6 weeks before your departure date.
Liability Disclaimer
SMF Holidays acts as an intermediary between travelers and service providers. We are not liable for any loss, damage, injury, or inconvenience caused by third-party service providers, including airlines, hotels, and tour operators.
Our liability is limited to the amount paid for the travel package. We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances.
Still have questions?
Our legal team is available Mon-Fri.