Cancellation & Refund Policy
We understand plans change. Here is everything you need to know about our flexible options for your peace of mind.
CONTENTS
Refund Timeline
Standard cancellation charges based on days prior to departure.
30+ Days Before Departure
Full refund of the booking amount, excluding any non-refundable booking fees.
15-29 Days Before Departure
We retain 25% to cover initial booking costs and administrative fees.
7-14 Days Before Departure
Late cancellation fees apply as vendors have likely finalized arrangements.
Less than 7 Days
Unfortunately, last-minute cancellations cannot be refunded due to vendor constraints.
Policy Categories
Flight Cancellations
Airline policies vary by carrier and fare type. Refunds depend on the ticket class purchased. Basic economy tickets are typically non-refundable, while flexible fares may offer full or partial refunds.
Hotel Refunds
Hotel cancellation policies depend on the property and rate type. Non-refundable rates offer no refunds, while flexible rates typically allow free cancellation up to 24-48 hours before check-in.
Tours & Activities
Weather-dependent activities may be cancelled by operators with full refunds. Personal cancellations typically require 48-72 hours notice for a refund, subject to operator policies.
Holiday Packages
Package bookings offer bundle savings but have specific cancellation terms. Partial cancellations may affect the entire package pricing. Full package cancellations follow the timeline policy above.
Frequently Asked Questions
Still have questions?
Our support team is available during office hours to assist with your booking.